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E-Governance


PMC to make e-governance more effective

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The Times of India              01.11.2013

PMC to make e-governance more effective

PUNE: The Pune Municipal Corporation's e-governance system will undergo a major revamp. The present system, which is almost 15 years old, will be replaced by a new one which will help make administrative works more people-oriented and interactive.

The civic administration has placed a proposal effecting these changes before the standing committee which will discuss it next week.

The project, sponsored by a group of banks, will cost Rs 2.2 crore and would effectively mean replacing the existing system with 22 new software programs.

"Some of the software programs currently used in the PMC are over 15 years old. The programming languages are outdated. So, the need for a complete revamp," said a senior official associated with the project. The official added that almost all systems that are currently "offline" will be converted into "online" after the changes.

This will help in better coordination between various offices of the PMC, which are geographically apart. The interlinking of these offices will help in quick exchange of data and communication, the official said.

Works such as allotment of birth and death certificates, water bills, payment system, citizen's facilitation centres will are likely to improve after the conversion to the online system. Even works in offices of disaster management cell, law division, municipal secretary office, urban development department will see an improvement.

"It will be an open source system which has been successfully tried in other municipal corporations. So there will be fewer hurdles in getting their licences," the official said.

The e-governance system emphasizes on use of technology in the government administration. The Information Technology (IT) driven applications are used in various government offices.

These technologies are used for improving services between government and citizen, government to employees, government to government, and government and industries.

The e-governance aims to reduce paper work and provide government services to customers in a more efficient way.

 

E-governance project: PMC to go PCMC way

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The Indian Express              01.11.2013

E-governance project: PMC to go PCMC way

The Pune Municipal Corporation (PMC) has decided to follow the neighbouring Pimpri-Chinchwad Municipal Corporation (PCMC) to implement the e-governance project to enable user-friendly online facility for civic services after the PCMC project was recognised at the national level.

In a proposal tabled before the standing committee, municipal commissioner Mahesh Pathak said the PCMC work in e-governance has been applauded by the Union government and all the civic bodies had been recommended to follow the model.

"The PMC had undertaken the e-governance project in 2009, as per the guidelines under the Jawaharlal Nehru National Urban Renewal Mission (JNNURM). However, the civic administration has been facing problem with regard to its implementation, as the software is outdated and the civic administration is unable to bring in changes to accommodate the revised civic rules, as there is no source code available for the purpose," he said.

Later, the company that was shortlisted to implement the project was blacklisted and there had been a delay in appointing a new agency for the purpose. Thus, the PMC administration has decided to rope in the same agency that was working in PCMC for the project.

"The PMC will have to sign an agreement with the agency. The civic body will not have to shell out anything, as four banks have decided to pay the agency Rs 2.2 crore for the e-governance project," he added.

A total of 28 civic facilities will be provided through the project. It includes collection of property tax, local body tax, issuance of birth and death certificates.

 

Soon, avail 25 services online

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The Indian Express           30.10.2013

Soon, avail 25 services online 

Chandigrah 

In THE days to come, residents would be able to use administrative services at the click of a mouse, as the UT Administration is all set to roll out the 'e-district' project that would make 25 services online within the next four months.

A total of 64 services have been identified that would go online in the next two years. In the first phase, however, 25 services would be provided electronically.

The decision was taken at a meeting of the State Apex Committee held under the chairmanship of UT Adviser K K Sharma on Tuesday. The National Informatics Centre (NIC), which would be the implementing agency for the project, would be developing the requisite software for the purpose.

The main services covered under e-district include issuance of birth certificate, death certificate, senior citizen card, new electricity

connection, payment of electricity bill and payment of water bill. Applications under the Right to Information Act could also be submitted electronically once the system is in place. Bus passes can also be applied for online.

Through the e-district project, all the associated departments would be provided with the desired IT infrastructure to enable the

provision of electronic services to the citizens. The electronic application forms would be available on the Internet. The residents would be able to submit their applications electronically to the corresponding departments where the officials would process them. After the processing is complete, the applicant would receive an SMS from the department about the completion. The citizen would then download the certificate, digitally signed by the authority concerned.

The e-district programme is a Mission Mode Project under the National eGovernance Plan that aims at electronic delivery of citizen-centric services. An official said that the objective would be achieved through backend computerisation and optimal utilisation of the three information infrastructure pillars of State Wide Area Network (SWAN), State Data Center (SDC) and network of Sampark Centres to deliver the services in electronic form to the citizen via Internet. It would improve the efficiency and effectiveness of service delivery.

It was in June this year that the administration had finalised the specifics of the eDistrict and the State Portal or State Services Delivery Gateway projects. These projects have been conceptualised by the Department of Information Technology and were approved by the Government of India.

At its meeting, the State Apex Committee also reviewed the progress of other Mission Mode Projects being implemented in Chandigarh. These include Computerisation of Treasuries, Excise and Taxation Department, Police Department and Municipal Corporation.

 

Plan for digital signatures on birth, death certificates

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The Indian Express                 29.10.2013

Plan for digital signatures on birth, death certificates

Birth and death certificates issued by BMC could soon be signed by the health officers concerned through digital signatures if a proposal passed on to the administration is passed. The proposal, submitted by Samajwadi Party corporator Rais Shaikh, came up for review Monday at a general body meeting.

Shaikh said, "At times, citizens have to wait for hours for health officials, usually the medical health officer, to get a signature on applications. With digital signatures, the official can sign and validate a certificate from anywhere. This will reduce administrative delay."

The digital signatures will be password-protected and health officers can approve applications online at a convenient time, making it possible to authorise applications faster.

BJP leader Dilip Patel objected to the proposal, saying that use of digital signatures could lead to "fraud and duplication".

 

Pune Municipal Corporation to make Intelligent Transport System functional from January

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The Times of India        25.10.2013

Pune Municipal Corporation to make Intelligent Transport System functional from January

PUNE: Responding to a petition by city-based organizations, the Pune Municipal Corporation (PMC) in its affidavit in the civil court (junior division) has stated that the Intelligent Transport System (ITS) is a must to streamline traffic in the city and that it will be operational from next year.

Mere Aapne and Dalit Sena had, on September 17, submitted a petition in the civil court (junior division) challenging the traffic system and seeking a stay on its implementation. The court in its order dated September 20 had asked the civic body to submit its say.

Activists said the civic body had no legal authority to impose a fine on traffic violators. The PMC has termed the fine as "special charges" and claimed it was authorized as per the Bombay Provincial Municipal Corporations Act (BPMC Act) rule 208. Activists said the rule was related to roads and restrictions on certain vehicular traffic and that it did not say the civic body could impose a fine for traffic violation.

The PMC in its affidavit has said that, considering the traffic issues, the city needs such a system to imbibe the importance of traffic rules.

In August, the general body of the PMC had approved the proposal to appoint a private company to operate the ITS system, to streamline the city's erratic traffic and check violation of rules. But opposition parties and civic activists are demanding that the municipal commissioner withdraw the decision.

"The PMC stands firm about the decision to implement the system. The process to install cameras will begin once the court gives its clearance. The PMC seeks to make the system operational by January, next year," a PMC official said.

ITS system

  • As many as 70 CCTV cameras, installed at 52 locations across the city, will start recording traffic violations
  • The ITS was introduced in the city in 2009, but the PMC had failed to appoint an agency or contractor to manage the system
  • As per the PMC proposal, a contractor will manage the ITS with the help of the traffic police and the PMC
  • The central control and monitoring station for the system will be located at Swargate
  • The CCTV cameras will capture the vehicles' licence plate number and the same will be keyed in to the system's database
  • The private agency will, then, send challans to vehicle owners based on the images captured through the ITS cameras and collect fine
 


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