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Corporation assessment officers get tablet computing devices

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The Hindu              12.02.2014

Corporation assessment officers get tablet computing devices

Modern method:Mayor S.M. Velusamy handing over a tablet computing device to an assessment officer, to facilitate tax collection and follow other procedures:- Photo: Special ARRANGEMENT
Modern method:Mayor S.M. Velusamy handing over a tablet computing device to an assessment officer, to facilitate tax collection and follow other procedures:- Photo: Special ARRANGEMENT

Taking forward its e-governance measures, the Coimbatore Corporation on Tuesday handed over tablet computing devices to property tax assessment officers.

On addition to this, the civil body also released tax assessment books and smart cards containing QR (quick response) codes.


Explaining the project that was being launched, Deputy Commissioner S. Sivarasu said that the civic body had given five tablet computing devices with pre-loaded applications to as many assessment officers, who, while assessing buildings for property tax would use the specific application.

This had been done on a pilot basis.

The officers would enter the measurements, location, road, floor and roof types and then click pictures of the buildings so that the application generates report for use by the officials at the Corporation main office. It would also generate a new assessment number.

This would reduce the need for paper work and also generate new assessment report within minutes of the entry of data.

Besides, it would be accurate too.

Mr. Sivarasu said that the Corporation had released new rent books and cards to those who had taken on monthly rent the 2,944 shops. By pointing their smart mobile computing device on the QR codes, the tenants could know their payment history as well as the dues.

Once the five assessment officers offer their feedback, the civic body would make the necessary modifications to the software and then hand over the tablet computing devices to the remaining 58 assessment officers.


The Corporation had recently introduced a slew of features like online payment of tax and publication of reserve site details on its website, to bring about transparency and introduce e-governance.


Property tax assessment to go online

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The Hindu                  09.01.2014

Property tax assessment to go online

Aloysius Xavier Lopez

System to be launched after Pongal by the revenue department.

Residents in Chennai will shortly have an option for online property tax assessment.

Residents of all 15 zones will be able to use the system to assess property tax for new buildings, for assessment of modified structures and special buildings, change of name on property tax records or revision of tax.

The system will be launched after Pongal by the revenue department and similar systems will gradually be adopted by other departments of the Corporation.

Such systems are expected to strengthen the Corporation’s monitoring mechanism and improve delivery of civic services.

A resident who submits an application at the public relation centres will receive a serial number for reference.

The application will be forwarded to the revenue official concerned on the same day after approval by the zonal official.

After field verification, the required process will be made through the system.

Officials including assistant revenue officers, zonal officers, regional deputy commissioners, deputy commissioner (revenue and finance) and Commissioner will screen all the data on a daily basis.

The reasons for any delay in processing applications will be communicated to senior officials regularly. The existing system for property tax assessment, changes or modifications has elicited poor response from residents because of delay in processing applications.

The bulk of the 11.5 lakh properties continue to deny the Corporation substantial revenues.

The system will also be a step towards improving revenue in the coming years. 


Chennai Corporation invites suggestions to make its website user-friendly

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The Times of India           24.12.2013

Chennai Corporation invites suggestions to make its website user-friendly

CHENNAI: Chennai Corporations has invited feedback and suggestions from people to make its website more user-friendly. The corporation will incorporate some of the suggestions when it revamps the website.

In an attempt to improve the online civic services, the corporation has added a section on its website (www.chennaicorporation.gov.in) where people can give feedback and suggestions.

"There is a gradual increase in the number of residents who are using the website for various civic services. So we wanted to revamp the website based on the suggestions from the public. Necessary changes will be made based on the feedback from the residents," a corporation official said.

The residents can click 'website survey' on the site and can answer the queries like: 'Did you find the information you are looking for on the website? Do you have any suggestions for the improvement of the website? Did you experience any problems during pavements of services?"

Sources say over 5.3 million people have visited the site since September 2008. The online services on the website have helped several non-resident Indians, who otherwise forced to go pillar-to-post for various civic services from corporation offices.
Corporation officials say the introduction of online services has bought transparency and also made it easier for the public.

"The residents no longer need to pay any bribe and wait for longer for services like birth certificates or death certificates," they said.

The civic body is trying to introduce an advance online parking booking system on the website to help motorists park their vehicles in designated places in the city. 


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