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Coimbatore Corporation to computerise process for water connection

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The Hindu                09.12.2013

Coimbatore Corporation to computerise process for water connection

Karthik Madhavan

There will soon be relief for those who have applied for drinking water connection from the Coimbatore Corporation.

According to sources, the civic body has drawn up proposal for computerising the entire system that will help the applicants move out of the authorised plumbers’ stranglehold.

At present, the city’s residents in need of water connection approach any of the authorised plumbers, who for a hefty fee not only provide the connection but also take care of the paper works that precedes the connection.

The sources say the applicants are left in the lurch as they do not know how much is the charge for the connection work and the fee for the Corporation.

The councillors in one the recent Council meetings alleged that the present system of granting water connection has brought a bad name to the Corporation.

Following the demand, the Corporation has devised a new system wherein those in need of water connection shall submit an application to any of the zonal offices as the entire process will be computerised.

At present, the applicants are supposed to submit the papers only at the respective zonal offices.

Within a day or two of the submission of the application, the Corporation will send short service message to the applicant saying who the plumber will be and what the charge is.

The Corporation will also send a second message to one of the many registered plumbers to complete the work.

The sources say such a method will ensure that the applicants are not at the mercy of the plumbers.

And the latter will get to work anywhere in the city.


Amma canteens can be tracked online

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Deccan Chronicle           06.12.2013

Amma canteens can be tracked online

Chennai: Citizens can now ‘Google’ their nearby Amma canteen that serves tiffin and meals at subsidised rates. The city corporation has tied up with Google Earth and all 200 canteens in every ward can now be tra­cked using the online application.
Preliminary works have already begun. Photo­gra­phs and basic information about each canteen will be uploaded to the Google Earth application, expl­ained a senior corpo­ration official.
The project will have all the Amma unavagams photographed with their interiors, providing a thr­ee dimensional view. Pho­tographs taken in 360 de­grees of kitchen area, dining area and counters will be added to the server. Many  restaurants and eat-outs in Chennai are popularising their joints thro­ugh Google Earth and the corporation will also now brand the canteens, which has been an instant hit among the people ever since it was launched by the chief minister, the official said.    
Enthralled by the success of Amma unavagam, a few techies too have uploaded photos and brief information about the canteens. “We have been doing it for some companies, but for the Amma canteens a few updates have been done freely,” said web developer V. Ramaswamy of Vital Designs.
“The idea is to popularise the Amma canteens. Youngsters and students who throng the Amma unavagam for tiffin can now easily track them through their mobiles. Even the distance between their place and the nearby canteen will be available,” said Chennai mayor Sai­dai S. Duraisamy.
The same process can be used for online web casting though it is too early to pursue the idea. The Go­ogle application will also mention the timings of Amma canteens and the menu served, another corporation official said.

Thanjavur civic body’s SMS initiative catching up

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The Hindu             29.11.2013

Thanjavur civic body’s SMS initiative catching up

Special Correspondent

Lodging complaints using Short Message Service (SMS) to Thanjavur Municipality on various civic issues is becoming popular among people of Thanjavur Municipal area if one goes by the number of complaints received by the municipality through SMS.

The service, with a view to provide instant solution to the problems of the people and to minimise their time and visiting municipal office many times, was introduced on October 5.

According to N. Ravichandran, Municipal Commissioner, 150 complaints have so far been received through SMS from people. Of them, solutions had been provided to 128 complaints. These include 59 streetlight problems (all the lights have been repaired), 13 related to solid waste management, three related to mosquito menace, 15 related to drinking water problems, 14 about the main drinking water pipeline, eight related to underground drainage and 16 related to stagnation of sewage water.

“All these complaints have been attended to and rectified,” Mr. Ravichandran said.

Twenty two complaints remain pending. They were related to dog and cattle menace.

“Animal Welfare Board has framed certain rules and regulations with respect to dealing with stray animals. We have to follow them and hence delay in providing solutions to these issues. It will be done after discussing with veterinary doctors and Society for Prevention of Cruelty to Animals,” Mr. Ravichandran said.

Demand for new roads and new streetlights will be attended to depending upon the availability of funds, he added.

“SMS has come in handy for people to lodge complaints. Previously they used to give written complaints at the service centre at the municipal office, give petitions at the weekly grievances day held at the collectorate on every Monday, and through postal or e-mail to municipal office. SMS service has made things easy for them. Every SMS will be attended to,” said Savithiri Gopal, chairperson of Thanjavur Municipality.


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