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E-Governance

Residents to protest the construction of sewage pumping station near schools

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The Times of India       13.12.2010

Residents to protest the construction of sewage pumping station near schools

CHENNAI: A year has passed since the Madras High Court directed the Porur town panchayat to stop dumping garbage in the vicinity of two girls' schools on School Street in Porur as it posed a health hazard to students. But now the village administration is in the process of setting up a sewage pumping station in the same spot.

Residents and parents together have already sent a registered letter to the Tiruvallur district collector to stop the construction of the pumping station and will be submitting a letter to the Porur town panchayat president on Monday. They fear the stench and germs from the sewage pumping station may affect the health of the children.

The government girls higher secondary school and the government middle school is situated on School Street in Poothepedu in Porur town panchayat. The distance between the two institutions is just fifty feet and in between there is an open ground which was earlier a graveyard.

"It is in this space where the sewage pumping station is coming up. Earlier, there was a garbage dumping ground here and when the rubbish used to be taken out using a JCP, the children studying in lower grades used to vomit. Imagine the plight if a sewage pumping station comes up," said K Subramaniam, a resident of Karpagambal Nagar in Porur.

The sewage pumping station is part of the Jawaharlal Nehru National Urban Renewal Mission ( JNNURM)'s project to provide underground sewerage scheme at Porur town panchayat. The work which began on September 16, 2009 is expected to be completed by September 15, 2012.

"A water treatment plant will not cause any problem, but a sewage treatment plant will emanate stench. No child can sit inside the class room and attend classes in peace. It will also affect their health for sure," said S Vishwanath, another parent.

Subramaniam said over 100 parents will be walking to the Porur town panchayat president S Arunachalam's office and submitting a petition on Monday. "We cannot risk our children's health," he said.

S Arunachalam, the Porur town panchayat president said that there was no other land available for constructing the pumping station. "Now we have good technology which will prevent the stench," he said. According to him, the graveyard which was there earlier, was removed after an electric crematorium was constructed. "If residents want good facilities, they must adjust," he said.

 

Schedule for mobile tax collection unit

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The Hindu       22.11.2010

Schedule for mobile tax collection unit

Special Correspondent

TIRUCHI: The mobile tax collection unit of the Tiruchi Corporation would visit the following places in Srirangam zone from November 22 to 27:

November 22: 10 a.m. to 1 p.m. – Salai Road North, Thiruvadi Street; 1 to 3 p.m.- East Chithirai Street; 3 to 6 p.m. – EVS Road. November 23: 10 a.m. to 1 p.m. – Nelson Road, Thiru Nagar Colony; 1 to 3 p.m. – Periyar Nagar; 3 to 6 p.m. – South Inner Street.

Schedule for Nov 24

10 a.m. to 2 p.m. – Cauvery Road; 2 to 6 p.m. – VN Nagar. November 25: 10 a.m. to 1 p.m. – Sankaran Pillai Road; East Andal Street; 3 to 6 p.m. – Jeeva Nagar. November 26 – 10 a.m. to 1 p.m. – Big Bazaar Street; 1 to 3 p.m. – Kasipalayam; 3 to 6 p.m. – Kallar Street. November 27 – near Passport Office.

Residents from all parts of the city can remit their tax dues, T.T.Balsamy, Corporation Commissioner, said in a release.

 

Metrowater SMS for complaints

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The Hindu                27.10.2010

Metrowater SMS for complaints

K. Lakshmi

— Photo: K. Pichumani

The SMS response will be another initiative of Chennai Metrowater to improve customer service. A view of the 24-hour complaint redressal cell at its head office in Chennai.

CHENNAI: Chennai Metrowater will in a week start sending text messages to consumers in response to the complaints they register at any of its offices.

Officials of Metrowater said consumers who lodge complaints with its helpline would receive an SMS giving the docket number of the complaint. By way of the text message, the complaint and the resident's address would be immediately forwarded to the depot engineer concerned.

At present, the depot engineers are informed about the complaints through the integrated computer network. This SMS service would enable them to act faster on the complaints, an official said.

Once the complaint is redressed, the complainant would be informed through an SMS. If they are not satisfied with the action taken, the consumers may contact the Metrowater head office with the docket number, the official said.

The complaints have to be redressed within the stipulated period – two days to a week depending on the nature of the problem – as specified in the citizens' charter of the water agency. In case of delay, the area engineers or superintending engineers would be given an SMS alert, the official added.

The SMS response would be extended to even those registering their complaints online next month after modifications to the software. On an average, the water agency receives nearly 18,000 complaints, including those registered online, every month. A majority of them pertain to sewer blocks on the main pipeline. There are nearly 6.84 lakh assessees of Metrowater.

Last Updated on Wednesday, 27 October 2010 06:30
 


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