The Hindu 02.02.2011
BPO training empowers a helpless woman
K. Dhanya Lakshmi, 27, lost all hopes of standing on her own feet after
her husband’s death, but a three-month-long training course in BPO jobs
has changed her life altogether. She is now happy working as a customer
relations officer drawing about Rs. 7,000 a month.
Dhanya Lakshmi, who hails from Pedana in Krishna
district, was lucky to get this chance as she fully utilised the
opportunity that came to her in the form of a training centre opened at
Pedana under the Mission for Elimination of Poverty in Municipal Areas
(MEPMA) of Indira Kranthi Patham (IKP).
Many such disadvantaged but educated youths have got a
lifetime opportunity through the training centres opened by Trimentus
Technologies, Chennai, in partnership with the MEPMA project. The
agencies are mobilising interested educated youths in municipal areas
and identifying serious candidates with 95 per attendance and above for
further training for a fulltime career.
P. Venkata Kiran Kumar, centre head, Trimentus, says
training centres have been opened at Pedana, Machilipatnam, Nuzvid and
Gudivada with Vijayawada as the district centre. Training is being given
in soft skills and computer programming, depending on the aptitude of
the candidates.
Last year 350 candidates were trained and the number has increased to 1,400 this year.
Mr. Kiran Kumar says that some students are being
absorbed in the company itself if they could show excellence and
diligence during the training period. P. Jyotsna Rani initially enrolled
for training and later showed interest in graphic designing. As she
showed promise of a good career, she was taken as an administrator at
Trimentus itself.
High motivation
For the candidates to achieve success under the MEPMA
training programmes, they should have to show total interest and ensure
attendance of above 95 per cent. The level of dedication among the
candidates would be examined and then they would be selected for full
time training. The project aims at preparing the youngsters to seize
good jobs as more jobs in BPO and software sectors are expected to open
up in the next few years.