The Hindu 01.03.2011
Coimbatore Corporation to be soon on twitter, facebook
The newly launched website of Coimbatore Corporation. –PHOTO: S.SIVA SARAVANAN
COIMBATORE: All you may need is 140 characters to reach
the Coimbatore Corporation. The civic body will soon be on twitter. And
facebook as well.
Commissioner Anshul Mishra said as part of the
e-initiatives, the civic body has not only redesigned its website but
also added the social networking features to connect to the people.
Collector P. Umanath launched the website
(www.coimbatore-corporation.com) at the Corporation on Monday.
The redesigned website had a grievance redressal
facility. Details entered into it would land at the Commissioner’s inbox
and he would able to directly access the details, Mr. Mishra said.
Short messaging service (SMS), Interactive Voice
Response System (IVRS) and SMS gateway had also been incorporated into
the website. Coimbatore residents would henceforth get SMS alerts on tax
or water charge dues. They could also make use of the IVRS for details
regarding property tax, water charges, etc.
The website was available in Tamil and English, he said
and added the civic body had put systems in place to ensure that even if
the officials were transferred, the same quality of service was
available to the public. “It does not end with an officer.”
The civic body has redesigned website and added social networking to connect to citizens