The Hindu 11.09.2013
MCC invites SMS complaints
The Mangalore City Corporation (MCC) has urged people to make use of the dedicated cell number 9900536633 to send SMS to the corporation for filing complaints on unattended garbage in their wards.
Under the SMS-based grievance redressal system a complaint number would be generated and measures taken to clear the garbage would be informed to the complainant. The format is as follows: COM, ward no: 40, area/street name, door to door collection waste not cleared for two days.
To be more transparent in solid waste management the MCC has fixed vehicle tracking equipment to all vehicles on contract.The contractors would have to upload photographs of garbage bins before and after clearing them using their cell phones which have a pre-loaded software. The data is transmitted to the corporation office where clearance of the bins would be monitored.
