The Times of India             24.09.2013

KMC drive for public grievance redressal

KANPUR: As many as 46 out of 59 complaints regarding civil affairs were solved by officials in the inaugural camp of "public grievances redressal camp" held here at Bharat Mata Temple in Birhana road under ward number 92 on Monday. During the day long camp, the officials received five complaints of tax assessment, 12 related to health, six against engineering department, nine against road-electricity department, eight against A2Z and 19 against Jal Sansthan.

According to Kanpur Municipal Corporation (KMC), seven complaints were pending while six complaints against engineering department are under consideration. The camp was a part of the 56-days-long campaign which was inaugurated by mayor Jagatveer Singh Drona at around 11am. Municipal commissioner DK Singh and mayor heard the problems of the local residents. Singh asked the officials to pay special attention to sanitation problems. He ordered that garbage disposal should be done daily.

As Navratri is approaching, residents urged the authorities to provide special attention to public conveniences at Chandrika Devi temple. Women of the locality apprised municipal commissioner that public lavatory outside the temple was in bad shape.

On his part, municipal commissioner asked the sanitation officer to arrange for cleanliness. KMC has recently decided to hold public grievance redressal scheme at every ward of the city.