The Hindu 23.10.2013
GVMC services through citizen charters, says Commissioner
A total of 42 services will be provided through citizen charter and residents have to apply for the services through the charters at the GVMC main office and zone offices. Municipal Commissioner M V Satyanarayana said in an official release that if the service was not provided within the stipulated time, the employees responsible have to pay penalty to the applicant.
All applications should be submitted at the citizen charter counter and a receipt obtained. Applicants will receive an SMS with registration number of the application, time and other details.
The GVMC will not be responsible for applications not submitted at the counter, the Commissioner said.
