The Hindu 11.12.2013
Mayor cautions officials
Mayor Mohammed Majid Hussain instructed the GHMC Commissioner Somesh Kumar to initiate action against the officers, who failed to redress citizens’ grievances at their level.
Mr. Hussain, who received 39 grievances in face-to-face programme on Saturday, observed that a complaint such as missing manhole cover need not be redressed by the Commissioner and it was the duty of the ground level functionary. If the grievances were settled at the level concerned, then there was no need for citizens to make rounds of the head office, he said.
