The Times of India 18.05.2013
Civic body moots timely services
KOZHIKODE: The Right to Services Act which was launched in the state in December 2012 will be a reality in the Kozhikode corporation limit soon.
The corporation has made a list of services to be rendered under the act to the citizens on the basis of an order issued by the state in January 2013.
The civic body has made a list of 47 types of services offered by the corporation to ensure time-bound delivery of services of the corporation to the public.
It will soon publish the various services, timings, and names of officials heading the appeal committee where public can file complaint in case the official concerned failed to deliver the services.
The act provides the right to every citizen to get the service within the set time frame. Public will get residential certificates, building ownership certificates, canine population control measures, registration of birth and death within five days of submission of applications.
The issuing of occupancy certificates, changes in ownership of buildings, fixation of professional taxes, registration of tutorial intuitions, imposing tax on new buildings, making changes in death and birth certificates, issuing identity certification certificate, revision of construction permit, registration of private and paramedical institutions will be issued within 15 days after the submission of applications.
Marriage certificate, complaints of trees posing danger to pedestrians, complaints on pollution including sound pollution and drinking water pollution, permission to set up boards, clearing applications on providing aid to the marriage of widows, issuing age certificate of buildings will be issued within seven days after the submission of applications. Other services comprising permission to set up banners and advertisements, revision licence of film theatres, permission to construct buildings will be issued within a month.
Public will also get a chance to file appeal against the various services, if it is not delivered on time.
Officials will be fined from Rs 500 to Rs 5,000 in case the person fails to issue the certificates and address the complaints within the set timeframe.
Deputy mayor PT Abdul Latheef said that the civic body has already been providing many services within the prescribed deadline.
"The civic body will soon publish the list of services rendered under the Right to Service Act and details of officials and appeal committees. The corporation secretary has been entrusted with the responsibility for the implementation,'' he said.
