The Hindu          01.03.2011

Coimbatore Corporation to be soon on twitter, facebook

The newly launched website of Coimbatore Corporation. –PHOTO: S.SIVA SARAVANAN

COIMBATORE: All you may need is 140 characters to reach the Coimbatore Corporation. The civic body will soon be on twitter. And facebook as well.

Commissioner Anshul Mishra said as part of the e-initiatives, the civic body has not only redesigned its website but also added the social networking features to connect to the people. Collector P. Umanath launched the website (www.coimbatore-corporation.com) at the Corporation on Monday.

The redesigned website had a grievance redressal facility. Details entered into it would land at the Commissioner's inbox and he would able to directly access the details, Mr. Mishra said.

Short messaging service (SMS), Interactive Voice Response System (IVRS) and SMS gateway had also been incorporated into the website. Coimbatore residents would henceforth get SMS alerts on tax or water charge dues. They could also make use of the IVRS for details regarding property tax, water charges, etc.

The website was available in Tamil and English, he said and added the civic body had put systems in place to ensure that even if the officials were transferred, the same quality of service was available to the public. “It does not end with an officer.”

The civic body has redesigned website and added social networking to connect to citizens