The Hindu 11.09.2013
MCC invites SMS complaints
The Mangalore City Corporation (MCC) has urged people to
make use of the dedicated cell number 9900536633 to send SMS to the
corporation for filing complaints on unattended garbage in their wards.
Under
the SMS-based grievance redressal system a complaint number would be
generated and measures taken to clear the garbage would be informed to
the complainant. The format is as follows: COM, ward no: 40, area/street
name, door to door collection waste not cleared for two days.
To
be more transparent in solid waste management the MCC has fixed vehicle
tracking equipment to all vehicles on contract.The contractors would
have to upload photographs of garbage bins before and after clearing
them using their cell phones which have a pre-loaded software. The data
is transmitted to the corporation office where clearance of the bins
would be monitored.
