In an attempt to improve the Kerala Water Authority’s (KWA) relations
with customers, a new section office was opened at Peroorkada on
Wednesday, and five new tankers to supply water to various areas of the
city were  flagged off by Water Resources Minister P J Joseph.

 The
new section office is meant to ease the burden of the Kowdiar water
supply section, which is supposedly one of the largest in the state,
catering to 38,000 customers with over 1,100 km of pipeline, from
Vazhayila bridge to Poonthi Road and Nalanchira-Kurissadi to Mannamoola
bridge, according to a KWA’s report.

 The new section office at
Peroorkada will offer its services to consumers residing in Peroorkada,
Mannamoola, Vazhayila, Kudappanakkunnu, Mannanthala, Nalanchira,
Muttada, Vayalikkada, Ambalamukku, Harveypuram, AKG Nagar and Indira
Nagar regions, said KWA Chief Engineer P Sreekumaran Nair, reading out
the report at the function.

 An assistant engineer, two overseers,
one meter inspector, and metre readers have been assigned to the new
section office. This is as part of implementing the KWA’s new water
connection guidelines, where the power of the assistant executive
engineer to grant connections has been handed down to assistant
engineers. 

 Apart from the new section office at Peroorkada, a
new one is also coming up at Kazhakkoottam. In addition, a new
sub-division will come up at Pongumoodu to ease the workload of the
other sub-divisions under the Public Health (PH) division of the KWA and
to minimise harassment of customers through delay in obtaining water
connections and in accessing other services.