The Indian Express 21.06.2013
No more queues, middlemen as 100 govt services to go online
The long queues outside government offices for drivers licenses,
birth or death certificates and payment of bills may soon be a thing of
the past as the UT Administration is set to make some 100 such services
available online.
As a first step in this regard, two e-governance projects
including the e-District and State Portal/State Service Delivery Gateway
were approved by the UT Adviser K K Sharma in a meeting of State Apex
Committee held on Thursday.
Conceptualised by the Department of Information Technology, the
two projects will ensure that all associated departments have the
necessary IT infrastructure to provide the electronic services to city
residents. One can get hold of the e-Forms on the Internet, which are to
be then submitted online on the state portal. From here, the
applications will be transmitted to the respective departments. The
officials would process them electronically.
After applicants receive an SMS from the corresponding
department, they can then download the applied certificate, digitally
signed by the authority of the concerned department. The public services
in their electronic form would go live in a phased manner with the
launch of some expected within this year.
The two projects will provide over 100 public services online to
residents of Chandigarh in. The projects are budgeted at around Rs 12
crore and would be funded under the Centre’s National e-Governance Plan.
The projects were conceptualized earlier this year.
Officials stated that the two projects would improve the speed
and quality of public service. People would be spared the hassle of
standing in long queues for submission of certificates. The service
would also ensure that middlemen are not involved with the process. The
services pertain to all departments including education, police, RLA,
Estate Office, Municipal Corporation, etc. Information regarding EWS
seats, facility to deposit fees of schools and colleges, registration of
domestic servants and police clearance certificates among other
facilities would be available online.
