South Corporation plans separate web portal

NEW DELHI, : The South Corporation is likely to boost up the
e-governance system by building a separate new webportal to provide
better facility to the citizens.

Though the Delhi Municipal
Corporation had been trifurcated a year back into East Corporation,
North Corporation and South Corporation but still has been using the
same webportal. “We are bound to have similar policies as per the North
Corporation and East Corporation due to having the same web portal. Any
change in policy required the approval of the three municipal
commissioners which is a hectic process and often stuck in red tapism,”
said Rajesh Gehlot, Chairman of Standing Committee in the South
Corporation. He added that a separate web portal is necessary to provide
any additional benefit to the people in South area or any rebate in
tax. The three corporations are presently providing 16 online citizen
centric services including depositing of house tax, sanctioning lay out
plans, making birth certificates, mortgage and many more things. The
corporation is currently heading the Information Technology department,
common to the three corporations, and recently sanctioned Rs 68 lakh to
trifurcate the department. 

“We will update our website with the
latest functions and software which are currently not possible due to
lengthy process of decision making,” said Pankaj Gupta, chief director
of IT department of South Corporation. Gupta added that it will take
three months to make the new website fully functional. “Several
functions and facilities of the e-governance are not being used by
officers and citizens and we are planning it to make it more user
friendly,” he added. He also said that the department is working on a
strategy to train its officers in a phased manner for better use of
e-governance.  The corporation is also planning to interlink the
biometric attendance system with the head office of the corporation to
curtail the cases of false attendance. “The employees have learnt to
ditch the biometric attendance system by decreasing the resolution of
the machine and also tampering it in connivance with the consultant
company,” said a senior officer of the corporation.

“The
interlinking of the biometric attendance system will prevent fake
attendance particularly at zone and regional offices,” he added.
Presently, facilities like birth and death certificates, property tax,
conversion charge, trade license, sanctioning of layout plan and
e-tenders are being provided under e-governance.